• Bachelors of Arts, San Diego University, Food and Nutrition
• Masters of Business Administration, National University
• IFMA Silver Plate Award Winner

She is a specialist in the hospitality industry, with over 25 years of hospitality operations and management experience in developing strategic growth plans. Susan has food service operational experience as Director for the University of Southern California, San Diego State University and the Disneyland Resort Park Operations. As a food service business consultant, Susan has developed Master Plans and Residential and Retail Growth strategies for the College and University clients that she serves.

Susan is a 1995 IFMA Silver Plate Winner recognized for her leadership in creating innovative solutions to retail growth strategies and assisting the Commercial and Non-Traditional Hospitality Industries in developing an approach and partnership to revenue and service expansion.

Susan brings her successful on-site operations experience to benefit the clients that she serves.

Examples of her success include:

• Doubled annual retail revenues at the University of Southern California from $6 million/year to $12 million per year within 7 years.
• Established manufacturers branded concepts as a solution to branded concept expansion in the non-traditional marketplace at san Diego State University
• Changed the food service culture at the Disneyland Resort Park Operations to realize expanded revenue from $115 million per year to $156 million per year within 5 years with an increase in net income from 42% to 48%. Established high levels of food quality and value for the price with the transformation of Disneyland Park restaurants.
• Completed over 30 engagements in the first three years of consulting with the Duffy Wilkie Group and Wilkie Enterprises.

It is Susan’s innovative strategic thinking and her development of alliances with subject matter experts that lends value to the clients that she serves

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Susan Wilkie
CEO and President
Wilkie Enterprises, Inc
   
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